Frequently Asked Questions

# 1 - Products & sizes

  • How do I set the time on my watch?
  • How do I charge my watch?
  • How do I change or remove the strap on my watch?
  • Is my watch waterproof?
  • There is condensation on my watch, what can I do?
  • How does the warranty work?

# 2 - Returns & exchanges

  • What is your return and withdrawal policy?
  • I made the wrong model or size, can I exchange my watch?
  • How is the delivery going?